Are the fragrances in your products natural and safe?

Yes, The Skin Co products are 100% natural and are safe for every skin type.

Are The Skin Co Products tested on animals?

No product or source ingredients are tested on animals. We do not test on any animals and our product manufacturing is completely free from animal testing.

Are The Skin Co Products vegan?

Yes, All The Skin Co products are 100% natural and contain pure extract derived from plants. We do not use any animal by-products or animal derivatives in our products.

Does The Skin Co provides samples of their products?

Usually we do not provide any sample for our products. But, we will do our best to help you understand The Skin Co products better.

Will The Skin Co products cause allergic reaction?

Unfortunately, we do not guarantee that it will not cause allergic reaction as all the products are derived from plant oils & extracts. There is 1% chance of allergic reaction in those who have allergy to any of the product containing any specific type of extract. If you already have any type of allergy then please read the product ingredient list carefully before using the product.

Are The Skin Co products safe to use during pregnancy and while breastfeeding?

The main ingredients which pregnant and breastfeeding ladies should avoid are Vitamin A and its derivatives. Please read all the ingredients mentioned on a product before using it.

What form of payments do you accept?

The Skin Co accepts all modes of payment. You can pay via credit card, debit card, Internet banking, COD, GPay or Paytm.

My payment was declined. What should I do?

Our payments are managed by RazorPay directly and we have no control over the acceptance or rejection of payments. There is nothing to worry about, please wait for some time and retry again.

Can I buy The Skin Co Products in any shop?

Apart from main parent website The Skin Co products are available on Amazon, Flipkart, Myntra, Nykaa, and purplle

Can I change or cancel order once Iíve placed it?

Yes, You can change or cancel your order from the ëCANCELí button on the order details page under the ëMy accountí section. You simply need to give a reason for cancellation and leave the rest to us. You can call us on 011-45024746 (Mon-Sat- 10 am to 7 pm), and we will help you in cancelling the order.

What if an item is out of stock?

We will alert you of an item go out of stock, when you try to buy it. You will receive a notification regarding availability once the item is been refilled on the website.

How can I check the status of my order?

You can track the status of your order. Simply login into your account and click order details, you can see the status of your order there.

When can I raise a return/replacement query?

In case you received a wrong, expired, missing product or damaged product you can immediately raise a return request.

Under what conditions my return/ replacement requests will not be accepted?

In case of an opened/ used/ altered products your return request will not be accepted.

In what time I have to raise a return, replacement or order cancellation request?

You have to generate the return, replacement or order cancellation request within 24 hours from the time of delivery. After that time your request will not be accepted.

How my return will be processed?

Once you request to return a product, a pick-up will be arranged for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes quality control, a refund is initiated.

Can I cancel my order?

Yes, You can cancel your order from the ëCANCELí button on the order details page under the ëMy accountí section. You simply need to give a reason for cancellation and leave the rest to us. You can call us on 011-45024746 (Mon-Sat- 10 am to 7 pm), and we will help you in cancelling the order.

How will I receive the refund for my cancelled or returned product?

In the case of prepaid orders, money will be returned to the bank account/ credit/debit card or where the payment was made within 7 business working days. For Cash on Delivery orders, customers will be required to provide bank details where they would like to receive the refund.

How long does it take to receive a refund for a cancelled order or returned product?

We will process your refund within 7 business days in case of the cancellation of an order. In case of returns, we will refund the money after the product has been received by our warehouse and post-completion of the quality check. Please note, that this entire process takes 2 weeks after the return has been picked up.

Can I return part of my order?

Yes, You can return any products that are eligible for returns within 24 hours of delivery.

Feb 22, 2023

A Guide to The Right Hair Care Routine for Healthy Hair

This is a guide to hair care to help you understand the proper hair care regime. It is always necessary to follow the right steps of a guide to hair care. The Hair care is a subset of cosmetology and hygiene, and involves the proper care of human scalp, facial, and body hair. Each individual's hair care routine is different and varies depending on their culture and physical characteristics.

Let’s discuss the different type of hair care products available in the market.

A Guide to Hair care

Hair oil

Hair care products contain oil and it is up to you that what hair oil you want to use for your hair. Various types of hair oils are present in the market, but the oils which top the chart are coconut oil, almond oil, bhringraj oil, and Kumkumadi.

These oils are 100% natural and pure and are very effective in treating various hair problems. They have antibacterial properties with vitamin E that benefit both hair and scalp. It is used in various hair care products as a natural conditioner.

Conditioner

Conditioner for hair improves the texture, look, and feel of your hair. It also helps make your hair more manageable and reduces friction between the strands. Without a conditioner, this friction can damage the scalp.

Leave-in treatment

A Leave-in treatment is a hair styling product infused with proteins and healing botanical extracts. It adds moisture to your hair and provides tangle-free results. It's great for heat-treated hair that needs extra care.

Shampoo

There are many varieties of shampoo for hair care available today. Some are complex, while others are simple and effective. All aim to wash away sebum from the scalp, prevent folliculitis and seborrheic dermatitis, and remove environmental dirt. The primary concern of a shampoo, however, is to cleanse the hair.

Brushes

Hairbrushes are essential staples of any grooming regimen, but there are many ways to care for them and keep them in good shape. The first step is detangling your hair. An appropriate brush should be firm and flexible, yet gentle enough for your scalp.

Sprays

Sprays for hair care are a great way to give your hair some extra moisture and shine. They also contain nourishing oils that keep your locks hydrated and healthy. Some of the best sprays are multi-purpose, making them useful for a wide variety of hair types.

Mousses

Mousses add texture, hold, and volume to your hair. They also add a touchable finish to your hair. You can use mousses to add volume to curly, dry, or fine hair. There are several brands on the market that can help you with every hair type.

So, these are the different types of hair care products which we use to solve hair troubles.